FAQs

Let’s keep your journey smooth! Here are some quick answers to our most commonly asked questions. Still need help? No worries—we're always happy to chat.

✉️ How can I get in touch with Aussie Jetsetter Vibe?

We love hearing from fellow jetsetters! If you have a question, need support, or just want to say hi, head to our Contact Us page (you’ll find it in the website header). One of our friendly Aussie-based team members will get back to you within 24–48 hours—promise!

📦 Where are your products located and shipped from?

Everything you order from us is shipped locally from within Australia. Depending on the item and stock levels, your order will be dispatched from either Victoria or New South Wales—so no long waits for overseas shipping.

💳 What payment methods do you accept?

We accept all major forms of payment—credit/debit cards, PayPal, and any other secure options listed at checkout. Easy and secure.

🚚 Is delivery really free?

Absolutely! We offer fast & free delivery Australia-wide on every order. No minimum spend, no hidden fees—just good vibes, delivered.

⏳ What if my order is delayed?

Sometimes delays happen (hello, weather or postal delays!). First, check our Shipping Info page and your Shipping Confirmation email—it might have landed in your spam folder. Still unsure? Reach out via our Contact Us page and we’ll sort it out for you.