Returns & Refunds

We want you to love what you order from Aussie Jetsetter Vibe. But if something’s not quite right, we’re here to help with an easy and stress-free return process.

✅ Can I return an item?

Yes! We accept returns within 30 days of receiving your order, as long as the item is unused, in its original packaging, and resellable condition.

💸 Do you offer refunds?

Absolutely. Once we receive and inspect your returned item, we’ll issue a refund back to your original payment method. Please allow 3–5 business days for the refund to reflect, depending on your bank.

🔄 Can I exchange an item?

At this stage, we do not offer direct exchanges. If you’d like a different item or size, simply return your original purchase and place a new order.

📥 How do I start a return?

Just head over to our Contact Us page and send us your order number along with the reason for the return. We’ll guide you through the next steps from there.